Support

Most problems are solved in minutes with the right details. Here is what to check and what to send.

Check first

• The troubleshooting page of the wiki covers the common problems: no setup link, a panel that does not open, a proxy that does not enforce punishments, warnings at start.
• The FAQ answers the questions before buying.
• The changelog says what changed in your version.

What to include

1. The output of /ac version from the server console (and from the proxy console on a network).
2. The console log from the start of the server up to the problem.
3. What you did, what you expected and what happened instead.
4. Your server software and version, and the other plugins involved.

Leave out passwords, tokens and database credentials: nobody needs them to help you.

Where to ask

• BuiltByBit: the discussion of the plugin, or a private message to https://builtbybit.com/members/waski.961103/.
• Discord: https://discord.gg/BXgWT8eCm6